A: As our furniture items are made once the order has been placed, we don’t offer a return policy. However, if you receive a damaged or defective item, please contact our customer service team within 48 hours of delivery and we’ll work with you to resolve the issue.
A: Yes, we offer financing options through Tabby. With Tabby, you can split your purchase into installments with 0% interest. Simply select Tabby at checkout and follow the prompts to complete your purchase.
A: Yes, most of our furniture items can be customized in terms of color, size, and materials. Please check the product description or contact our customer service team for more information.
A: We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept Tabby and PayPal.
A: As each furniture item is made to order, delivery times vary depending on the item and your location. On average, it takes maximum 2 weeks for delivery. However, some items may take longer. Please contact our customer service team for an estimated delivery date.
A: Yes, we offer assembly services for most furniture items. Assembly fees vary depending on the item and your location. Please contact our customer service team for more information.
A: You can cancel your furniture order within 24 hours of placing it. After 24 hours, we start production on your order and cannot cancel it.
A: We offer free standard shipping for most furniture items within the contiguous UAE. Additional fees may apply for expedited shipping or delivery to other remote locations.
A: We offer a limited warranty on all of our furniture items. The warranty period and coverage vary depending on the item. Please refer to the product description or contact our customer service team for more information.